Building a Bridge to Best Practices

Improvement Specialist Regina Quattrucci leads a workshop at Stockton Springs Regional Health CenterWhen healthcare providers take part in the MaineHealth ACO, they make a tangible commitment to join the transformation of healthcare. They agree to make measurable changes in the way they deliver care by achieving a specific set of utilization and quality targets. They transparently report their progress toward those targets, no matter how dramatic or modest it may be, and they allow their performance to be shared and scrutinized. In short, they agree to be courageous. The team at the ACO recognizes that courage and honors it by actively supporting and guiding providers’ adoption of best practices. Our process is threefold.
Improvement over time: key quality measures Percent of practices achieving benchmark
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First, we blaze a clear path to follow. Our Value Oversight Committee, comprised of provider/administrator dyads representing the ACO’s regions, identifies the top quality and utilization priorities. Through 2020, those priorities include achieving the ten highest-impact quality measure targets, reducing emergency department visits and admissions/readmissions through specific strategies, and improving the accuracy of clinical documentation.
Second, we help providers and practices navigate the path blazed by our top priorities. Our Performance Improvement Team disseminates best-practice workflows for key clinical activities, connects practices for peer-to-peer learning, produces live webinars with content experts and makes practice improvement specialists available for customized on-site trainings. Meanwhile, our Clinical Initiatives Team provides extensive on-site care management services, offers a comprehensive care management training program and works with MaineHealth colleagues to convene collaboratives on end-of-life care and transitions-of-care improvement. Supporting the sustainability of this work, our Network Team builds connections between practice administrators and health plans that lead to better management of patient populations.
Third, we serve as a compass to point which way to go next. In 2017 we launched Arcadia, our powerful new population health management tool that combines both clinical and claims data for a highly granular perspective on where to put time, energy and resources to better meet patient needs. In the near future, our Data Operations and Analysis Team will use Arcadia to help care teams identify high risk/high need patients, manage variations in care and close gaps in care.

Building a Bridge to Best Practices

Improvement Specialist Regina Quattrucci leads a workshop at Stockton Springs Regional Health Center
When healthcare providers take part in the MaineHealth ACO, they make a tangible commitment to join the transformation of healthcare. They agree to make measurable changes in the way they deliver care by achieving a specific set of utilization and quality targets. They transparently report their progress toward those targets, no matter how dramatic or modest it may be, and they allow their performance to be shared and scrutinized. In short, they agree to be courageous. The team at the ACO recognizes that courage and honors it by actively supporting and guiding providers’ adoption of best practices. Our process is threefold.
Improvement over time:
key quality measures
Percent of practices
achieving benchmark
Loading...
First, we blaze a clear path to follow. Our Value Oversight Committee, comprised of provider/administrator dyads representing the ACO’s regions, identifies the top quality and utilization priorities. Through 2020, those priorities include achieving the ten highest-impact quality measure targets, reducing emergency department visits and admissions/readmissions through specific strategies, and improving the accuracy of clinical documentation.
Second, we help providers and practices navigate the path blazed by our top priorities. Our Performance Improvement Team disseminates best-practice workflows for key clinical activities, connects practices for peer-to-peer learning, produces live webinars with content experts and makes practice improvement specialists available for customized on-site trainings. Meanwhile, our Clinical Initiatives Team provides extensive on-site care management services, offers a comprehensive care management training program and works with MaineHealth colleagues to convene collaboratives on end-of-life care and transitions-of-care improvement. Supporting the sustainability of this work, our Network Team builds connections between practice administrators and health plans that lead to better management of patient populations.
Third, we serve as a compass to point which way to go next. In 2017 we launched Arcadia, our powerful new population health management tool that combines both clinical and claims data for a highly granular perspective on where to put time, energy and resources to better meet patient needs. In the near future, our Data Operations and Analysis Team will use Arcadia to help care teams identify high risk/high need patients, manage variations in care and close gaps in care.